Contact us

Service or general information

Icon Email
info@southshore.ca
or chat with an agent

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Canada and United States
Tel: 1 800 290-0465 (customer service)
Tel: 1 800 463-6090 (general information)
Fax: 1 877 586-5339

Mexico
00-1-800-514-5320
(toll free number/lada sin costo)

Others
1-418-926-3291

7 Days / Week

Consumer service hours of operations :
Monday to Friday from 8:30 to 7:00
Saturday from 9:00 to 5:00
Sunday from 10:00 to 5:00
(Eastern time zone)
You may also consult our web site in the Customer Service section to find answers to your questions.

Address - Head office

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South ShoreTM Furniture

6168, Principale
Sainte-Croix
(Québec) Canada
G0S 2H0

FAQ

Where can I find the production code?

The production code is located in three places: on the assembly manual, on a white sticker on the back panel  (F) of the furniture (on panel B if the furniture is a bed), and on a white sticker on the outside of the box.  It is a 9 digit number that begins with ** followed by 100_ _ _ _ _ _, 300 _ _ _ _ _ _ or 500_ _ _ _ _ _.

View the complete FAQ