This Privacy Policy applies to the collection of Personal information by South Shore Industries Limited through the website located at www.southshore.ca (the “Website”) and, if applicable, your purchase of products of South Shore Industries Limited or your use of the services offered by South Shore Industries Limited For the purpose of this Privacy Policy, “Personal information” means information which refers to or permits an individual to be identified. Personal information includes information that can be linked to you, such as your name, address, phone number, or e-mail address.

Your privacy is of great important to us. South Shore Industries Limited respects the privacy of its customers and employees through the protection of Personal information. For this reason, we have taken appropriate steps to ensure that any Personal information obtained from you, as a user of the Website, a purchaser of the products and/or a user of the services offered by South Shore Industries Limited is protected, within the limits of our ability. You are asked to read this Privacy Policy carefully.

You may contact us with any questions or complaints or suggestions with respect to our Privacy Policy at the following address:

Head Office:
South Shore Industries Limited
6168, Principale
Sainte-Croix (Québec) Canada
G0S 2H0

Tel: 1-800-290-0465
Fax: 1-800-463-1858
Email: info@southshore.ca

Information Collection

In general, you can visit our Website without telling us who you are or revealing any Personal information. When you access the Website, non-personal information may automatically be exchanged between your computer and our server. In particular, the following information may be collected at that time: your Internet service provider’s domain name, the type of browser and the operating system you are using to access this Website, the date and time of access and the pages you visit. We do not obtain your e‑mail address automatically when you access our Website. Personal information may also be collected when you visit the Website, purchase our products or use our services. We do not, as a condition of supply of a product or service, require you to consent to collection, use or disclosure of Personal information beyond what is necessary to provide the product or service. With your consent, we may also collect Personal information from you over the telephone, by mail or in person. This Personal information may be combined with information that you provide online, in order for South Shore Industries Limited to improve its products and customer service.

It is always your choice whether or not you provide us with your Personal information. However, a decision to withhold certain Personal information may restrict or prevent South Shore Industries Limited from providing goods and/or services to you, such as fulfilling promotional requests or personalize web experience.

2. Cookies & Web Beacons

Web tracking applications may record information such as Internet domain and host names, Internet Protocol (IP) addresses, browser software and operating system types, click stream patterns, and dates and times that our site is accessed. Our use of tracking technologies allows us to improve our Website and your web experience. We may also analyze information that does not contain Personal information for trends and statistics.

Most browsers are designed to accept cookies, but they can be easily configured to refuse cookies. The cookies used by this Website are harmless. You may opt to refuse them through your own browsers but may lose some benefits of the site in doing so.

3. Use of Personal Information

Our relationship with all our customers is very important. We want to provide you with value added service on an on-going basis and to establish a long-lasting relationship with you that will grow and change to meet your needs. We collect, maintain and use the information you voluntarily submit to provide the service or carry out the transaction you requested or authorized. This may involve the following:

  • Provide timely, reliable services to our customers, such as promotions, special pricing, contests, warranty and/or surveys

  • Establish and maintain a relationship with you and to provide on-going service(s) and customer support

  • Assist in administrative functions, for credit card processing

  • Develop, implement, market and manage services for customers

  • Protect you and us against error and fraud

  • Comply with legal requirements.

4. Disclosure of Personal Information

We do not rent, sell, license or trade your Personal information with or to others for marketing purposes. South Shore Industries Limited may work with third party companies and share your Personal information with such parties in order to assist us in delivering the requested products or services to you. These service providers are strictly prohibited from using your Personal information for any purpose other than to provide the requested services to South Shore Industries Limited and required to protect your Personal information using security measures comparable to those used by South Shore Industries Limited.

You can choose not to receive personalized direct marketing communications from South Shore Industries Limited We may inform you about products or services by mail, telephone or other means. If you do not wish to receive direct communications from South Shore Industries Limited, simply click on the unsubscribe link from any of the emails and click on the unsubscribe button.

5. Terms of Use

Although every effort is taken to ensure no one else will see or obtain your Personal information, complete confidentiality and security is not yet possible over the Internet. Any communication over the Internet may be, as with communications via any other medium, not secured or confidential, and subject to possible interception, loss and/or alteration. You acknowledge and agree that South Shore Industries Limited, its affiliated companies, and agents or their respective employees, directors or officers, will not be liable in any manner whatsoever, to you or any third parties, for any damage as a result of information transmitted by e‑mail to South Shore Industries Limited. You assume all risks related to such communications.

6. Links to Other Websites

Third party websites linked to the Website do not operate according to this Privacy Policy and this Privacy Policy no longer applies. We recommend that you examine the privacy policy of third party websites to understand the procedure for collecting, using and disclosing your information. South Shore Industries Limited has not reviewed all of the websites linked to the Website and disclaims any liability or responsibility for any content or practice, particularly with respect to the protection of Personal information and privacy. The inclusion of any link to a website does not imply endorsement by South Shore Industries Limited of such website. Use of any such linked website is at your own risk.

7. Changes to Privacy Policy

Although our commitment to privacy will not change, in order to accommodate changes based on new legislation, legal developments or otherwise, South Shore Industries Limited may modify, alter or otherwise update this Privacy Policy from time to time without notice. You will see that the date of the last update of this Privacy Policy is listed below. If we update this Privacy Policy, the date listed below will be changed to indicate when the last update was made.