We’re very proud of our products and we really hope you’ll like them. That said, if you’re not 100% satisfied with what you buy, you can return it, no problem, we understand how hard it is to choose from so many options! Once your order arrives, you can return it within 30 days. All we ask is that you send the product back in the same condition you received it, in its original box or packaging.
And we hope you’ll understand that delivery costs are really high. We’re willing to eat some of that cost so you can feel free to return the product, 15% of the cost of the items returned will be charged as a return shipping fee. Contact us directly to find out what you need to do.
Products on sale may not be refundable, but if this is the case, you’ll see it clearly on the product page… no worries!
Was there any damage to your order?
We really don’t want this to happen, because we put so much effort into testing and certifying our packaging to make sure your products are protected in transit! The sad thing is, it’s out of our hands. When you open the box, look the merchandise over carefully and contact us if you find any broken parts.
Oh no! Missing parts!
We don’t like this either, but stuff happens. If it ever happens to you, contact us and we’ll help you out solving the problem.
Cancelling an order
Changed your mind? That’s too bad but it can happen! There’s just one small hitch: we can’t cancel an order if it’s already shipped. And because we’re always working so hard to get your products out to you that much faster, there’s a good chance your order is already on its way. It’s hard for us to give you an idea of how long it may take before your shipment leaves, since it depends on so many factors. We’ll always do everything we can to help you and cancel your order. The best way to do it is to call us directly it’s faster!
If you have any other questions about our return policy, feel totally free to contact us. We’ll be glad to help!