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FAQ

Why do we need the production code?

The production code tells us what furniture you have as well as the exact date of production. This production date allows us to identify exactly which version of the assembly parts were used to produce your furniture and therefore ensures that the replacement parts that we send will match perfectly. Since production methods are updated and improved periodically, your production code gives us access to the recipe of your specific product. This code also allows the consumer to benefit of our 5 year warranty.

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